LaundryBrew Privacy Policy

Bangalore  |  support@laundrybrew.com  |  9620043739

1. Introduction

LaundryBrew ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We may collect:

  • Name, phone number, email address
  • Pickup and delivery address
  • Order and transaction details
  • Customer support interactions

3. Payment Information

All payments are processed through secure third-party gateways. LaundryBrew does not store card or banking details.

4. How We Use Information

We use your data to:

  • Process orders and deliveries
  • Provide customer support
  • Improve services
  • Send order updates and service notifications

5. Data Sharing

We do not sell your data. Information may be shared only with:

  • Delivery partners
  • Payment providers
  • Operational service providers

6. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure.

7. Data Retention

We retain your data only as long as necessary for service delivery, legal compliance, and dispute resolution.

8. Cookies & Tracking

We may use cookies and similar technologies to improve user experience and analyze performance.

9. User Rights

You may:

  • Access or update your data
  • Request deletion of your data
  • Opt out of marketing communication

Contact: support@laundrybrew.com

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Third-Party Services

Our app may use third-party services such as payment gateways and analytics tools. Their policies apply separately.

12. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be reflected in the app.

13. Consent

By using LaundryBrew services, you consent to this Privacy Policy.